Teescape Fulfillment App – Quick Start Guide

Teescape Fulfillment App – Quick Start Guide

Now that you’ve installed the Teescape Fulfillment App into your Shopify store, there are some quick “housekeeping” things you need take care of to be fully ready to start selling.

Follow the six easy steps below and you’ll be ready in no time.

Step 1 – Go To The Account Settings Page

From anywhere in the Teescape App, click the Account Settings button at the top-right of the page.
This brings you to the Account Settings page, shown below, which is where we will complete the account setup.

Step 2 – Verify Your Email Address

The Your Email field should show the email address registered with Shopify for your store.

PLEASE PLEASE PLEASE make sure that this is correct and is a good address where you can be reached.

If there’s ever a problem with you store, or with an order, we need to be able to contact you to prevent your orders from being delayed!

We won’t share this address with anyone, but we will use it to contact you with important information, including things like when certain styles or colors of garments are on back order, or in the case of price changes.

Step 3 – Provide Ship Label Settings

When your customers receive the shirts they order, you want them to show your return address.  This is where you do that.
The address you provide MUST be a Valid U.S. Mailing Address.  We also recommend you use a valid phone number where your customers can reach you for customer service.

If you don’t provide the Ship Label Settings, or if you provide an invalid address, we will automatically use the generic return address of our print shop, with a name like “FulFillment Center”.  But you don’t want your customers to see that!

Step 4 – Select Auto Order Processing

When your store is live and you want Teescape to automatically process and fulfill your orders, you need to enable Auto Order Processing.
When you first install the Teescape App into your Shopify store, this will be set to “No”.  This is good if you are just testing your store, so that no orders will be placed.  You need to set it to “Yes” for your orders to be fulfilled by Teescape.

In addition – even if Auto Order Processing is set to “Yes”, you must also provide at least one payment method before any orders can be processed by Teescape.

Next to Payment for Auto Processing, click the Select Auto Payment Method button to provide your credit or debit card, which will be used to pay for your orders that are fulfilled by Teescape.  In the window that pops up, click Add New Debit or Credit Card at the top to enter your information.  Once submitted, then you can select that method, and click the Click to Use Selected button at the top.

In the same way, you can also provide a Backup payment method.  This is not required, but in the event that your primary method fails for some reason or becomes expired, our system will switch to using your backup method, and this will help prevent delays in fulfilling your orders.

Step 5 – Risky Orders Option

Decide whether or not to automatically process orders that Shopify identifies as “Risky”.  This is really up to you.  For getting started, you should just leave this set to No

Step 6 – VERY IMPORTANT – Don’t Forget to Save

After you’ve entered all of the settings above, click the Save Settings button on that page to save your settings.

You’re Done! …

Once you click the Save button, you’ve finished all of the store setup.  Now you can continue on to the fun stuff…  adding shirts to your store.

Click Here for How-To information on uploading your artwork and Adding Products to Your Store.